Add-ons, also known as ActiveX controls, browser extensions, browser helper objects, or toolbars, can improve your experience on a website by providing multimedia or interactive content, such as animations. However, some add-ons can cause your computer to stop responding or display content that you don't want, such as pop-up ads.
If you suspect that browser add-ons are affecting your computer, you might want to disable all add-ons to see if that solves the problem.
Remove or disable Internet Explorer browser Add-Ons:
1) Open Internet Explorer, click
Tools, and then click on
Manage Add-ons

2) Select
Tool bars and Extensions under the
Add-on Type
3) Under the
Show list box, select
All add-ons
4) Select the Add-on to disable and click the
Disable button

5) Repeat step 4 for every add-on you want to disable. When you are finished, click Close.
Remove or disable Google Chrome browser Add-Ons:
1) Open your Chrome browser.
2) Type
chrome://extensions/ on your Google Chrome browser

3) Disable the plug-in or extension that you no longer need by removing the check mark or by clicking the recycle icon to remove